WhatsApp API
that converts.
Connect with customers on WhatsApp using our API, send messages, automate chats, and boost conversions in real-time.
Why your brand needs TrustSignal WhatsApp API!
smarter messaging for stronger customer connections!
WhatsApp messages have one of the highest open rates — nearly every message gets seen.
Users With over 2 billion users globally, WhatsApp offers unmatched reach and trust.
Consumers are more likely to engage with brands on WhatsApp than traditional channels.
WhatsApp Engine Capabilities
Explore the complete suite of working features powering the Swakora WhatsApp Platform (WAP), built on high-performance message processing and robust multi-tenant logic.
Multi-Tenant WABA Onboarding
Allows business tenants to link their WhatsApp Business Accounts (WABA) using Meta's Embedded Signup flow. Coordinates fetching pre-fill details, phone ID attachment, OTP verification, and registration.
Template Management
Syncs approved templates from Meta directly to the platform database and allows users to create/submit new templates to Meta for approval.
Bulk Message Campaigns
Mass-broadcast campaigns targeting contact lists. Supports template selection, mapping dynamic variables to contact properties, uploading recipient lists via CSV, scheduling, and status tracking.
Contact & Group CRM
Manages database contacts and audience segments. Supports bulk CSV imports, tag categorization, custom attribute configurations, and opt-in management.
Real-Time Live Chat Inbox
A unified agent dashboard to converse directly with customers. Displays real-time message streams, tracks the 24-hour response window, and enables instant replies.
Autoreply Rules
Auto-responds to incoming user messages based on matched keywords. Supports EXACT match or CONTAINS match rules to automatically reply with specific WhatsApp templates.
WhatsApp Flows Integration
Integrates interactive, form-based flows (such as surveys, lead generation, or custom questionnaires) inside WhatsApp chats, capturing structured response data.
Catalog Orders Manager
Captures and stores user shopping cart orders made through WhatsApp catalogs. Listens to catalog webhook events, logging order items and linking histories to specific profiles.
Wallet & Billing System
Manages usage-based conversation fees for multi-tenant users. Maintains a per-tenant balance, deducts charges based on Meta's categories (Marketing, Utility, Service).
Detailed Message Logs
Keeps detailed records of message status events received from Meta webhooks. Logs `wamid` IDs and timestamps for Sent, Delivered, Read, or Failed triggers.
Analytics & Reports
Generates performance dashboards. Aggregates message delivery rates, read rates, and failure metrics for specific campaigns or overall account daily volume.
Developer Credentials
Generates API keys for programmatic access. Allows generation and validation of secure `client_id` and SHA-256 hashed `client_secret` credentials.
Profile Manager
Updates business profiles directly on Meta's servers. Syncs profile category, websites, address, description, and updates avatar graphic configurations.
Boost customer engagement with WhatsApp business API
Reach customers on their favourite messaging app with personalized, real-time conversations. Our WhatsApp API enables secure, verified messaging, automation, and rich media support to elevate every step of the customer journey.
- Send order updates, appointment reminders, and support messages instantly
- Automate FAQs and drive conversions with interactive buttons, media, and chat flows
Why does your company require the superior TrustSignal WhatsApp API!
Consumers are more likely to engage with brands on WhatsApp than traditional channels.
No Language barrier
Automatically translate templates to engage users in their language and eliminate barriers.
Diverse communication
Boost engagement with images, videos, PDFs, CTAs, and quick-reply buttons for more interactive, two-way conversations.
Analytics for in-depth insights:
Gain visibility into user behavior, query trends, engagement stages, and resolution times to improve service quality.
Swift Onboarding
Speed up onboarding with simplified verification, quick security approvals, and expert assistance—50% faster setup.